Widerrufsbelehrung & Rückerstattungsrichtlinie
All prices displayed on our website include 19% German VAT (Mehrwertsteuer/MwSt). Invoices are generated automatically upon payment and sent to your registered email address.
Withdrawal Period: If you are a consumer in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day the contract was concluded.
How to Exercise: To exercise your right of withdrawal, you must inform us of your decision by a clear statement (e.g., email or letter) sent to:
AjNova UG (haftungsbeschränkt)
Sitz: Berlin | Registergericht: Amtsgericht Berlin (Charlottenburg) | HRB 283491 B
Geschäftsführer: Ajay Tripuraneni
Wichurastraße 97, 12249 Berlin, Germany
Email: legal@ajnova.de
Effect of Withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs, without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the initial transaction.
The right of withdrawal expires prematurely in the following cases (§ 356(4) BGB):
When you purchase a package and request document generation or book a consultation, you will be asked to confirm that you wish services to begin immediately and acknowledge loss of withdrawal rights for services already performed.
Beyond the statutory withdrawal period, you may be eligible for a refund in these circumstances:
Once the following services have been performed, they are generally not eligible for refund:
Unused portions of a package may be eligible for partial refund on a case-by-case basis.
To request a refund, please contact us at support@ajnova.de with:
Response Time: We will review your request within 5 business days and process approved refunds within 14 days to your original payment method.
(Complete and return this form only if you wish to withdraw from the contract)
To: AjNova UG (haftungsbeschränkt) | Sitz: Berlin | Registergericht: Amtsgericht Berlin (Charlottenburg) | HRB 283491 B
Geschäftsführer: Ajay Tripuraneni
Wichurastraße 97, 12249 Berlin, Germany | Email: legal@ajnova.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): _________________
Ordered on (*) / received on (*): _________________
Name of consumer(s): _________________
Address of consumer(s): _________________
Signature of consumer(s) (only for paper form): _________________
Date: _________________
(*) Delete as appropriate
For refund requests, withdrawal inquiries, or questions about this policy:
AjNova UG (haftungsbeschränkt)
Sitz: Berlin | Registergericht: Amtsgericht Berlin (Charlottenburg) | HRB 283491 B
Geschäftsführer: Ajay Tripuraneni
Wichurastraße 97, 12249 Berlin, Germany
Email: support@ajnova.de | Legal: legal@ajnova.de
Last updated: February 21, 2026
Version: 2.0